This Billing Policy explains how billing and payments are handled at Comme des Garçons – USA. By placing an order on our website, you agree to the terms outlined below.
1. Accepted Payment Methods
We accept payments through secure third-party payment processors. Available payment methods are displayed during checkout. All payments must be successfully authorized before an order is processed.
2. Pricing
All prices listed on our website are shown in the applicable currency and may change without prior notice. Prices do not include shipping fees, taxes, or customs duties unless otherwise stated.
3. Billing Authorization
By submitting payment information, you confirm that:
- You are authorized to use the selected payment method
- The billing details provided are accurate and complete
We reserve the right to cancel or suspend orders if payment authorization fails or fraudulent activity is suspected.
4. Billing Errors
While we strive for accuracy, errors may occur. In the event of a billing or pricing error, Comme des Garçons – USA reserves the right to cancel the order and issue a refund if payment has already been processed.
5. Failed or Declined Payments
If a payment is declined or fails, the order will not be processed. Customers are responsible for resolving payment issues with their payment provider before attempting to place a new order.
6. Refunds
Approved refunds will be issued to the original payment method in accordance with our Refund and Returns Policy. Refund processing times may vary depending on the payment provider.
7. Fraud Prevention
To protect against fraud, we may perform verification checks. Orders flagged for potential fraud may be delayed, canceled, or refunded at our discretion.
8. Contact Information
For billing-related questions, please contact us:
Comme des Garçons – USA
1832 83rd St
Brooklyn, NY 11214
United States
Email: support@comme-das-garcons.us
Phone: +1 (213) 575-6872
Business Hours:
Monday – Friday, 09:00 AM – 06:00 PM